Privacy Policy

We collect information that you directly provide to us when requesting an on-site estimates, submitting on-line contact queries, planning project timelines, or communicating with our project managers.

This data typically includes:

• Contact details such as name, email address, and phone number, and your ZIP code or street address.
• Estimated garage, patio, or warehouse dimensions and current concrete slab condition, for full estimate requests.
• Style, system preference, and color flake preferences chosen for your space.
• Marketing attribution such as the referring website, landing page, campaign parameters, and whether a referral appears to come from an AI assistant such as ChatGPT.
• A one-way security identifier derived from the connection address, used to limit repeated automated form submissions. The raw address is not included in lead notification emails.
• Photos you send us directly by text message about your project. These arrive on our phone and are not stored on this website or in our online systems.

This site uses Google Analytics to understand how visitors use it — which pages are viewed, which links and buttons are clicked, and whether a visitor completes an estimate request. Google Analytics sets cookies in your browser to support this. We do not use this data to identify you personally, and we do not sell or share it with third parties for their own marketing.

Our hosting and security provider, Cloudflare, also sets cookies needed to keep the site secure and to tell human visitors apart from automated bots on our forms.

We store first-touch and last-touch attribution in your browser for up to 90 days so campaign and referral context can remain available when you move between pages or return later. If you submit an estimate request, that context is saved with the lead so we can understand which sources produce real inquiries. It does not include the name, email, phone number, address, or free-text project notes you type into the form.

You can block or delete cookies in your browser settings at any time, or install Google’s Analytics opt-out browser add-on. Blocking cookies will not prevent you from submitting an estimate request or contacting us.

We rely on a small number of third-party services to run this website and respond to estimate requests:

• Cloudflare — website hosting, security, and bot protection on our forms.
• Resend — delivers the email notification and confirmation generated when you submit an estimate request.
• Google Analytics — site traffic and usage analytics, described above.

None of these providers are permitted to use your information for their own marketing purposes.

Carefree Stone utilizes your collected data to facilitate standard construction operations and premium regional customer service.

• To compile, price, and deliver accurate on-site installation estimates.
• To schedule prep machinery, concrete tooling, and professional installers to your property.
• To send service confirmations, post-installation care booklets, and any warranty documentation applicable to your project.
• To send notifications via SMS text, phone calls, or emails for booking confirmations and project status updates.
• To measure which search, referral, advertising, and AI-assistant sources produce estimate requests.

We employ standard administrative and browser security protocols to defend your personal contact data against loss, theft, alteration, or unauthorized access. All forms on this application represent encrypted transmission tunnels. Please remember that no storage or transmission network can be guaranteed 100% immune from compromise.

We do not share, sell, or rent your personal information to third parties for their independent marketing or promotional campaigns. We only disclose information to our trusted regional technicians, general contractors representing your project, or trusted sub-processors directly associated with processing your on-site quote.